![]() When I got the laptop this was not the case, no browser I installed on it would work but yet I was able to ping websites perfectly fine with 0% packet loss and other applications and games that use the internet would work fine.Äownload Norton Removal Tool and run it then reboot I took on the challenge of fixing it, thinking that it would be something stupid like firefox was set to be in offline mode. Okay so about two weeks ago my sister called me complaining about how her laptop would not browse the internet after she updated firefox to the lastest version. (I put this little bit of info so you can relate your problem to mine and determine if your problem is being caused by what mine was) (This is pretty much just a guide I made to help people solve this seemingly common problem that no one seems to know how to fix)
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